Permitting at
the speed of AI

Permit decisions in hours instead of weeks. Most permitting software digitizes the old process. GovWell rebuilds it around AI that reads your code, reviews applications, and answers questions from the public.

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“This system not only speeds up the permit review process by allowing AI technology to quickly compare new submissions with previously approved permits, but it also gives citizens and developers 24-hour access to submit plans, permits, and drawings directly to city staff.”
Jackson Hodges, Public Relations Director
Anniston, AL
20,903 Population
Partner since
2026
IMPACT

A better permitting experience for staff and applicants

01

Reduce delays
and uncertainty

AI flags missing information and code issues at intake, so applications move forward the first time.
02

Lower complaints
and escalations

Clear status updates and 24/7 AI assistance mean fewer calls to the front desk and more transparency for applicants.
03

Support steady
economic activity

Predictable permit timelines let builders break ground, businesses open on schedule, and homeowners finish projects without compounding costs.
TESTIMONIALS

Join peer cities and counties in 30+ states using GovWell

Dennis Guffey
Code Enforcement Officer

“If it wasn’t for GovWell, I don’t know if I would still be doing this. My stress level was through the roof before, and within the first week of using it I noticed the difference.”

Nederland, TX
17,800 Population
Jennifer Tipton
Zoning Administrator

“A contractor emailed me to share that GovWell was the best software out of all the ones he deals with. That was so great to hear.”

Black Mountain, NC
9,100 Population
Ashley Bailey
Former Staff Liaison

“Everything we do is in step with GovWell and their customer service to the applicant has been amazing.”

Hutto, TX
42,700 Population
Robin Morency
City Clerk

“Previously, managing the paperwork was a significant hassle, but now applicants can conveniently upload their documents and apply online.”

Cold Spring, KY
6,500 Population
Emily Brewer
Senior Planner

“Really feels like a step into the 21st century — into systems that are modern, accessible, and designed for how small municipalities like ours actually work."

Brevard, NC
7,900 Population
Wanda Moore
Community Development Director

“I told city council that processing time for business licenses went from 10 days to under an hour. Their mouths dropped.”

Hampton, GA
9,400 Population
Roy Wallis
Senior Supervising Code Enforcement Officer

“It's clear that this platform was designed with direct input from professionals in the field, and it shows in every detail. GovWell has set a new standard for code enforcement software.”

Paradise, CA
11,100 Population
KEY FEATURES

One platform from
intake to inspection

Reduce applicant confusion and follow-ups

Applicants submit forms, upload documents, and track permit status in one place. Built-in validations reduce errors, and automatic updates keep everyone informed.

Answer questions without adding staff

Provide 24/7 access to public support without pulling staff away from their work. Our Community Assistant answers common questions using your local ordinances, processes, and permit records.

Reduce rework before review begins

AI AutoCheck reviews applications against local requirements at submission, flagging missing or incorrect information early so issues are resolved before staff review.

Move plan reviews forward faster

Review, mark up, and collaborate on plans in one workspace, without switching tools. Shared comments and code references reduce rework and keep reviews moving.

Complete inspections from the field

Schedule inspections, log results, and add photos from any device. Visualize your day’s work to plan efficient routes and make the most of time spent in the field.

Understand what’s working (and what’s not)

Use custom reporting to track permit and inspection trends by status and type. Identify bottlenecks, balance team capacity, and make adjustments before delays pile up.

Organize staff work
in a single portal

Feature 1
Feature 1
Feature 1
Feature 1
Feature 1
PRODUCT FEATURE

The fundamentals, done right

Workflow automations

Trigger notifications, status changes, and routing automatically based on your rules

Public portal

A clear, branded portal where applicants submit, pay, and track every permit they have

Payments and fees

Calculate fees from your local schedule and accept online payments without manual entry

Document generation

Generate permits, notices, and approval letters from your templates, with the right data filled in every time

Security and privacy

Enterprise-grade security including SOC 2 Type II certification and role-based access

GIS integrations

Connect every permit to its parcel, address, and zoning layer, so staff have the full context in one click
KEY METRICS

Clarksville cut median permit issuance time by more than 2x

5 days
Median time to issue a permit today, down from 11 days in 2018
12%
More permits processed than in 2018, while cutting issuance time by more than half
DEMO

The full permit process, from start to finish

GovWell dashboard showing building permits with a map highlighting locations and a table listing permit records submitted by Bruce Wayne.GovWell dashboard showing Building Permits section with map markers and a table listing permit records submitted by Bruce Wayne.

Go live with confidence

Rolling out new software shouldn’t disrupt day-to-day operations. Our team brings firsthand public sector experience and works alongside your staff to configure workflows, migrate data, and train teams so the system works from the start.

FAQS

Frequently
asked questions

01
What does implementation look like?

Implementing GovWell is a guided, hands-on process led by a Deployment Strategist who works closely with your team to configure workflows, migrate data, and provide training. We partner with you from kickoff through go-live and beyond, staying involved after launch to make sure everything continues to work well for your staff and community.

02
How do I know if GovWell is right for me?

We’ll work with you to understand your goals, processes, and priorities, and help recommend the right modules for your team. Some customers start with a single module and build a more complete platform over time, while others purchase a comprehenisve platform for multiple deaprtments from the beginning. Book a call with our team to talk through your needs and see what makes the most sense.

03
How much does GovWell cost?

Pricing depends on the modules you purchase and the size/complexity of your agency's needs. We’ll work with you to understand your needs and put together a proposal that makes sense for your team. Our pricing is competitive and designed to deliver long-term value for local governments and the communities they serve.

04
What government staff uses GovWell?

GovWell is used by community development staff who manage permits, planning, licensing, and code enforcement, as well as by the residents and businesses who interact with those services. The platform is designed to support staff in their day-to-day work while making it easier for the public to access services and get answers.

05
How is GovWell different than other tools?

GovWell is built specifically for local government and focuses on supporting both staff and the public. We use AI thoughtfully, only where it adds real value, and pair it with highly configurable workflows that adapt to how your team works. We also provide fast, responsive support and hands-on partnership before and after go-live, so you’re never left to figure things out on your own.

Make everyday

Workflows

Payments

City Plans

Permitting

Applications

Workflows

Licenses

Workflows

Payments

City Plans

Permitting

Applications

Workflows

Licenses

Workflows

Payments

City Plans

Permitting

Applications

Workflows

Licenses

Workflows

Payments

City Plans

Permitting

Applications

Workflows

Licenses

easier with Govwell

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